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Written by a private patient
6th January 2023


I was unable to get the help I needed from my GP surgery so I resorted to Google for the information and guidance I needed for the vein problems in my legs. The Veincentre reviews encouraged me to contact them by email and after sending them photos of my legs an initial appointment was made with their Colchester surgery. My husband and I were warmly welcomed by Lizzie on reception with hot tea and biscuits and in no time I was greeted by Nurse Jessica and asked to come and meet Dr. Mailli ( Jessica brought my tea for me!) Dr. Mailli explained what would be happening during this initial examination which included her taking notes of my full medical history, followed by a scan of both legs. Nothing was rushed, everything was clearly explained and I was keen to book my treatment appointment. My treatment visit went very well, the warmth of reception and feeling welcomed by ‘Team Colchester’ was very reassuring. The surgery is extremely clean and comfortable, with great care, consideration and professionalism shown to me throughout the procedure which was exactly as Dr Mailli had explained to me in my initial visit. I am now looking forward to my follow up appointment and am happy to say that I have had no serious discomfort since the procedure other than the bruising I was expecting. Veincentre Team Colchester - three lovely ladies who give a first class service in a happy and professional atmosphere. *****

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe