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Urology Services
2021-01-28
Person
5
5
0
28th January 2021
Nurse Jennie McKenzie talked me through the procedure with great care and professionalism. She is a very friendly, knowledgeable nurse who takes time to explain each facet of the ISC process. The practical side was carried out with dignity and sympathy. I left Warwick Hospital confident that I'd be much better able to manage my prostate situation after my visit. Her courtesy call a week later gave me the opportunity to discuss my progress with her and review my case.
Suggested improvements
Jennie did everything she could on the day, no worries. My only comment to her at the time concerned the appointment letter which was not specific enough, I was under the impression that I'd be talking about a TURPS op, following three months with a permanent catheter/flip-flow.