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Written by a carer
3rd February 2015


At the great patient was told her cancer was treatable and then suddenly she was under palliative care, which shew as upset by. There was no after care there. In contrast the treatment in the health has been much better. 2 daughters: they have been very proactive. "I can't think of any way to improve things- patient daughter: we haven't had to chase anything up. We felt supported and not stressed by the experience.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time