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Written by a carer
1st December 2014


{t fed up with being told he's going home in day and then if being postponed. I started to feel I wasn't here on my own. OT gave him something to look forward to, going to consider buying a paper, making a cup of tea. A more expensive brand of tea long would be welcome!

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time