Townlands Hospital

York Road, Henley-on-Thames, Oxfordshire, England, RG9 2EB
 
4,785 reviews

Reviews

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Reviews

 
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Review of Henley Minor Injuries Unit
10th April 2024


Friendly competent staff.

Suggested improvements
In these difficult times they did really well.

Listened to
Involved
Communication
Staff
Waiting time
Information
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FFT Experience
 
Review of Henley Minor Injuries Unit
10th April 2024


The nurse I spoke to was great, she explained that I cannot be treated there and contacted a doctor on duty, she also gave me a referral to take to A&E as I needed a blood test. She called me the next day just to check how I was doing, which was very nice

Suggested improvements
It would be great if the unit offered blood tests and some urgent care, it would save people from having to go to the Royal Berks

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Involved
Communication
Staff
Waiting time
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Contact Information
FFT Experience
 
Review of Henley Minor Injuries Unit
10th April 2024


Consideration and genuine care. Did not feel rushed

Suggested improvements
I can’t see how you could have done better

Listened to
Involved
Communication
Staff
Waiting time
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Contact Information
FFT Experience
 
Review of Rapid Access Care Unit
9th April 2024


Patient attended RACU at 2pm on 02/04/24 with shortness of breath. Sent home with Furosemide. Ambulance subsequently called that evening and patient admitted to RBH. Died 04/04/24.

Suggested improvements
Immediate referral to RBH to treat fluid on lungs, pneumonia and other unspecified infection

Listened to
Involvement
Communication
Staff
Experience
 
Review of Rapid Access Care Unit written by a carer
7th April 2024


From 111 to 999, to ambulance to Royal Berkshire hospital, all excellent care for my husband over space of 36 hours.


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Review of Rapid Access Care Unit
7th April 2024



Dignity/Respect
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Review of Rapid Access Care Unit written by
7th April 2024



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Review of Rapid Access Care Unit written by
5th April 2024



Dignity/Respect
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Experience
 
Review of Rapid Access Care Unit
5th April 2024


Excellent care. I was kept informed and the staff were all friendly and answered questions. Medication was effective. Follow up reassuring.

Suggested improvements
No negative comments.

Dignity/Respect
Involvement
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Staff
Experience
 
Review of Rapid Access Care Unit
5th April 2024



Dignity/Respect
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Short link to review Townlands Hospital: http://iwgc.net/eb6b6