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16th February 2024


EVERYTHING!! I think what you already are offering, especially with the team I met (Lina, Pieter, Regina and Joanne) you are offering something really essentially needed throughout the whole community from all different walks of life. I would like to pass on my thanks and best wishes for the team I was involved with, I feel it really has made a huge difference and I would recommend the service to absolutely anyone. I honestly cannot thank the team enough for the level of support, trust, empathy and compassion shown to each person on my course! Ps, you should give them a pay rise they are incredible at what they are doing!!

Suggested improvements
I feel the level of care/service I received was phenomenal, the team were fantastic at picking up when someone wasn’t their usual self and offering extra support on a 1:1 basis after the session had finished. More employees within the service like the team I met would be greatly beneficial on a whole.

Listened to
Involved
Communication
Staff
Expectations
Support
FFT Experience
Meeting needs