The Whiteleaf Centre
Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery College
1,936
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Whiteleaf Centre
2016-04-30
Person
5
5
0
Review of Amber Ward
written by a patient
30th April 2016
I have no comment
The Whiteleaf Centre
2016-04-20
Person
3
5
0
Review of Amber Ward
written by a patient
20th April 2016
I have no comment
The Whiteleaf Centre
2016-04-09
Person
5
5
0
Review of Amber Ward
written by a patient
9th April 2016
I have no comment
The Whiteleaf Centre
2016-04-09
Person
4
5
0
Review of Amber Ward
written by a patient
9th April 2016
I have no comment
The Whiteleaf Centre
2016-04-09
Person
4
5
0
Review of Amber Ward
written by a patient
9th April 2016
I have no comment
The Whiteleaf Centre
2016-04-09
Person
3
5
0
Review of Amber Ward
written by a patient
9th April 2016
I have no comment
2016-04-13 10:39:43
Response from The Whiteleaf Centre
Thank you for taking time to leave us feedback about your current stay on Amber Ward. We have noticed that you rated your recent experiences in regard to your involvement in your care as 2 stars. We would really like to explore this further with you. I would be grateful if you could contact either myself Tara Rahim ( Matron) on 01865 901305 or e mail me directly on tara.rahim@oxfordhealth.nhs.uk Alternatively please contact the PALS team on 01865 901985 or e mail me directly on tara.rahim @oxfordhealth.nhs.uk Thank you and we would really like to hear back from you. Tara Rahim Matron Amber ward
The Whiteleaf Centre
2016-04-09
Person
3
5
0
Review of Amber Ward
written by a patient
9th April 2016
I have no comment
2016-04-13 10:38:55
Response from The Whiteleaf Centre
Thank you for taking time to leave us feedback about your current stay on Amber Ward. We have noticed that you rated your recent experiences in regard to the amount of information you were given as 1 star. We would really like to explore this further with you. I would be grateful if you could contact either myself Tara Rahim ( Matron) on 01865901305 or e mail me directly on tara.rahim@oxfordhealth.nhs.uk Alternatively please contact the PALS team on 01865 901985 Thank you and we would really like to hear back from you. Tara Rahim Matron Amber ward
The Whiteleaf Centre
2016-04-05
Person
4
5
0
Review of Amber Ward
written by a patient
5th April 2016
The OT facility is excellent for recuperation and recovery - varied and stimulating. Save for only one or two small exceptions, the one to one interaction with patients and staff is excellent - keep it up, it worked for me. The meds trolley service can be a bit awkward as patients and nursing staff reconcile their collective understanding as to what has been prescribed and how this might differ from a patient's self administration of medicines at home e.g. the timing of the taking of hypnotics could be early evening or after midnight, but the meds trolley service concludes around 10:30pm. Having said that, this is a very difficult area to try and satisfy everyone's personal preferences with the running of the Ward.
The Whiteleaf Centre
2016-03-18
Person
3
5
0
Review of Amber Ward
written by a family member
18th March 2016
I have no comment
The Whiteleaf Centre
2016-03-17
Person
3
5
0
Review of Amber Ward
written by a patient
17th March 2016
Sometimes I feel that there are not enough staff on the ward as every night time the lounge is not monitored and there are other patients moving or climbing on furniture which others then have to find staff to deal with the situation. Sometimes I think when asking for help during these situations it feels that the staff feel like it's too much trouble to deal with the incident.