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Written by a patient
28th March 2015


This is not a good hospital. It is a highly expensive very average one. The doctors are barely visible and those that are, not the best you can find. Psychiatry is such a quack discipline anyway so it needs those who are very insightful and dedicated to make it work. This is not the case here. The nurses are superficially pleasant but quite lazy and unprofessional. Communication is poor amongst professionals. There is a lot of poor practice and problems which go unnoticed or undealt with. You get the impression that doctors have bigger fish to fry elsewhere, but no doubt get big bucks here. To think of the money they charge, it shows sadly how badly served mental health is, and how dependent individuals and the NHS are on the few hospitals around that seem to offer the kind of treatment needed, when being drugged to the eyeballs isn't the answer. Places like the Priory have a monopoly and it shows. Monopolies are complacent. If you're thinking of going here, save your money - see a counsellor, join a self help group, talk to friends and family, go to a retreat, go on some workshops, read some great books, but don't waste it here. The food is quite nice and the rooms are pleasant. A bit like a Travelodge, but there isn't a gym and staff aren't bothered whether or not you take any exercise. The hygiene factors are OK (although you'd expect them to be even better for the money) but the things that really matter? Great, intelligent and thoughtful care? Forget it.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff