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Written by a patient
13th June 2017


Good clinical care for Anxiety and depression. However the hospital is poorly run. Mistyped letters and prescriptions to my G.P charging my insurance for 3 sessions instead of 2 as they forgot to charge for a session 18 months ago from my previous insurer. If you ring to give feedback or email, no one will ever get back to. Absolutely abysmal. People say the NHS is poorly run. This place is a shocker.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff