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Written by a patient
27th November 2015


I received fast and effective care, I paid for outpatient treatment using savings but I feel a bit financially taken advantage of as the consultant tried to push for £100+ therapy and I am billed £120 for 15 minute consultations. During my first appointment with a consultant, I was diagnosed with a mental illness within 15 minutes. There was no formal assessment. The NHS ask about family history, social situations, physical health, they have an assessment they must follow. There wasn't any structure here. It made me question my diagnosis at first and I was told to purchase a book and read it and it came across as, read this and make your own diagnosis. After three consultations, I began coming to terms that I have a mental illness. The thing I like about my consultant is that he gave me options in terms of medication and we discussed side-effects. You don't get that with the NHS and it made me feel in control of my treatment. I don't have a CPN or a mental health practitioner I can go to in an emergency or for a review however most of my care is between the consultant at The Priory and my GP. I am satisfied because the NHS did nothing for me and now I am getting the right treatment for my mental health problem. I aimed to be better by Christmas and that has been made possible where as I would be waiting a long time to get treatment on the NHS. My consultant is well experienced and knows what he is doing. Although the price is steep for 15 minutes, it was savings well spent and I would advise anyone to do the same if they were in my situation.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff