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Written by a patient
6th May 2015


What I wanted from the EOC going in for my hip replacement was clinical professionalism, communication skills and hygiene. Happy to report EOC had all this in abundance. Furthermore, there was a vocational enthusiasm and humour on the part of every member of staff I encountered. I felt they truly cared about my operation and subsequent recovery and did all they could to ensure I knew what was important and how best to harness the medical facilities at the centre. This 'enthusiasm' was in abundance in the wee hours of the morning as well the day. Just to name check: Fatima, Pat, Carol, Sam and the indefatigable Rowan. Thank you all for giving me a new lease of life.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff