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Written by a NHS patient
13th October 2021


Having recently undergone surgery for prostate issues in July this year, I feel urged to write my views regarding treatment to warn others. The pre operative brief was insufficient by consultant. Far too little information was provided as to what to expect following surgery - side effects and other post operative issues. Totally taken by surprise! I didn’t see nor have any contact with consultant for nearly three months after surgery, suffering all this time, I was belatedly put on antibiotics. Still suffering. Now paying privately to see urologist. The post operative care seemed routine and inefficient. Some staff were caring but had little or no knowledge on my condition. Far too little staff on during the night - my sheets were soiled but I had to wait until morning before they were changed as I was told they hadn’t the suitable sheets available. Appalling ! Sent out with catheter fitted and given a number to call if I needed help. Virtually impossible to get through and only daytime hours switchboard. When I did, the staff hadn’t a clue on my issues nor how to deal with them. I ended up in A&E to resolve a blockage problem. Most helpful advice came from my own GP practice and district nurses, but even they had limited knowledge on how to deal with my condition. My advice - Choose the main Bolton hospital for treatment as it has the staff and resources infrastructure to deal with your issues.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe