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Lovely atmosphere in the procedure room, I was able to follow everything that was going on. Very professional and caring treatment and a good working, respectful relationship between those involved. Nice badinage. All female team (which definitely helps) and because I had had the procedure before, I was able to relax and ask questions. Occasional gas and air used (I was in control), but not much and I didn't need or want sedation. Felt comfortable, everyone helpful and friendly.