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8th March 2023


Prior to coming in, I followed the preparation instructions (your documentation was perfect). From the check in with Reichelle Ellazar through to the procedure headed by Adam Haycock, the whole experience in the hospital was professional and personable. The whole team were great. The waiting time was good and I had frequent updates from the team regarding the timing of my procedure. During the procedure itself, the consultant answered my questions, informed my of what as going on etc. During recovery, I was looked after well - getting the kind of biscuits that my wife refuses to let me have at home .... THANK YOU !

Suggested improvements
Nothing really, everything was spot on.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff