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7th November 2021


The team gave me advice that really helped that no one else gave me. They rang me regularly and made sure I had everything I needed over and above the other NHS services. In some cases, they helped with urgent medicines and communications with the Doctors. And to date, as I became less mobile, they arranged for many things at home that enable me to bath, etc. And they connected me with the district nursing team. I am so grateful for all the assistance which I'm sure I wouldn't be in such a healthy state without.

Suggested improvements
I can't think of anything because they have been so good at listening and acting quickly to sort out any requests and problems. They immediately carry out whatever they promise and follow up.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff