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Written by a patient
12th May 2019


Sam is one of the nicest caring and helpful person. If anything is worrying us she takes her time to talk it through and reassure us. Nothing is too much trouble for her. If Sam is off work there's always someone we can phone. Sam's support and all the teams are outstanding. What a wonderful job everyone's doing. I honestly don't think it could be improved. Thank you all.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time