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Written by a patient
10th April 2014


I have not required too much in to the present time, but feel that I will be treated with care + efficiency if things get worse in future. I can talk to the team members with confidence that things are acted on when needed. My wife feels she has the attention of the team members when she is anxious about something + her mind is put at rest.

Delay
Efficiency
Addressing fears
Listening
Meeting needs
Recommend
Dignity/Respect
Trust
Involvement
Waiting time