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Written by a carer
10th April 2014


Jane, the temporary visitor, Carea care person Tracy on holiday was wonderful. Took complete control of wife's requirements and these were in place within hours. Informative, caring and was extremely positive in her manner. Cannot praise her enough for what she has done. Made a wonderfull change to have such positivness.

Delay
Efficiency
Addressing fears
Listening
Meeting needs
Recommend
Dignity/Respect
Trust
Involvement
Waiting time