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Written by a private patient
12th July 2023


Spire Norwich failed to honour their original quote and the doctor changed the surgical plan whilst my wife was on the table. Loads of stress and pain caused. Initial consultation was £200 for 5 minutes and doctor was over an hour late! Poor complaint process looked to shift blame anywhere but on themselves and never has dealt with the overcharging. Avoid!!!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe