Upper Shoreham Road, Shoreham-by-Sea, West Sussex, England, BN43 6TQ
Arrived at the day surgery unit, under care of urology after a Prostate op... Staff Nurse explained about my TWOC , finally having a catheter removed after 14 months due to heart attack and other issues... team were totally professional and sympathetic throughout, nice atmosphere and a sense of calm , i was a bit nervous but the whole procedure was painless and i soon relaxed and very quickly felt at ease due to the attitude of the staff, cant fault Southlands Day Surgery Unit Bless our NHS .
I cannot comment on the NHS facilities at the hospital but the private wing was excellent. This ranked as one of the very best. The staff had time to discuss and I felt very safe.
I recently had a bunion operation and this was carried out at the Day Surgery Unit at Southlands Hospital, Shoreham by Sea. There were a number of us having a chat and comparing scars, illnesses etc (as you do!) whilst waiting for the Unit to open at 07:30 and this helped alleviate any nerves. We were all ushered in promptly at 07:30 and directed to our individual cubicles. All the nursing staff were really friendly and I was kept informed regarding when to get changed and what time I was due to go to Theatre. A visit from the anaesthetist was followed by one from the Consultant and then off I went. At all times I felt confident in the abilities of everyone I met. I have a great deal of admiration for anyone in the medical profession - they do a brilliant job under sometimes difficult circumstances. Well done, keep up the good work!
Hospital operations can be daunting, I wasn't to sure what to expect never had operation before and having visited Southland's few years ago as a visitor I had my doubts. However as soon as I arrived they disappeared , the building the staff the doctors and the surgeons were amazing. A truly wonderful experience surrounded by an amazing bunch of NHS dedicated staff.. IN THE WORDS OF TINA TURNER SIMPLY THE BEST!. Well done and thank you.
I attended day surgery in February, my anxiety was put at ease at my pre assessment a week before my operating, however the day of durgery was a nightmare, my allocated nurse was most uncaring, My surgery was painful after coming out of the operating, it was obvious it was the end of day so I must get up and be mobile to go home,I was the last patient. I reguested crutches which I was informed that I would need, my nurse commented, no not needed we dont have any, so a frame was found, no use when only one leg working, a pair of crutches was found, not out at correct height, complaints from nurse that I should have had physiotherapy, despite terrible pain and their atempts to give me pain relief, I said ive used them before, I really dont know why this nurse is in this profession, no smiles, no care , no compassion shown at all, I couldn't wait to get home, if id known I would be treated in this manner,I would never have gone to this hospital as a day patient, awful experience