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Written by a carer
23rd February 2014


This was a nightmare admission where initial admission policies and procedures were ignored. Doctor Tocca was an arrogant man who took little notice of the views of family members. My family member has never recovered from their stay at this unit - wrong meds strategy etc. Had other pressing family crises not occurred at the same time, Bede Wing would have been receiving a formal complaint made to the highest level. The only positive comment would be the cleanliness of the place. Avoid.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff