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10th April 2024


Exceptional Care and Compassion from [name removed] in the Wokingham Crisis Team The support and care I received from [name removed], a member of the Wokingham Crisis Team over last weekend have been truly exceptional and have made a profound impact on my well-being during a particularly challenging time. [name removed]'s approach was not only highly professional but also deeply compassionate and empathetic. She demonstrated a genuine concern for my mental health and well-being, and her actions went far beyond the scope of her duties. What stood out most about [name removed]'s interactions with me was her ability to positively redirect my focus. Rather than dwelling on the negative aspects of my situation, she would skillfully inquire about different subjects, gently guiding my attention towards more constructive and uplifting thoughts. [name removed]'s exceptional listening skills, coupled with her unwavering support, created an environment where I felt truly heard and understood. Her compassionate nature and the care she showed me were truly remarkable, and I am deeply grateful for the difference she has made in my life. Her commitment to providing the highest level of care and support is a testament to the positive impact that can be made by individuals who truly embody the values of their profession. I sincerely hope that the Wokingham Crisis Team continues to attract and retain professionals like [name removed], as they are invaluable assets in the journey towards better mental health outcomes for the community.

Suggested improvements
It cannot be improved



Single kidney



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