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Written by a carer
12th November 2014


The team were the best on all matters you felt very homely from the time of arrival to the time of departure. The food was top class and the staff were the best getting you up in the morning all day and getting you a bed when you wanted to. With my serious illness as my lungs have finished so am grateful and an organ 24/7 up to 8am so speed and lot of help and the staff were the best if called on they were there giving for help. Yes a weak there was a great help and meant a lot to me as I have on my own.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time