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Scunthorpe General Hospital 2023-06-27 Person 5 5 0

First time using the new emergency department and it was clean, tidy and very welcoming to say it was the emergency department. I was seen by 2 different drs but the second one explained that the other had changed shifts and spent a while reading my notes rather than asking me to repeat everything I’d already said. The dr was lovely and very helpful. I didn’t want to be admitted as I was so tired I just wanted to go home instead of forcing me to stay because my condition has been an on going thing for my whole life he said he would trust my instincts and if I was to feel unwell at all I had to go back. No pressure to make me stay when I knew I could treat at home and I’d be more comfortable. We had a 5/6 hour stay in there which could have been worse but they kept me informed on what was happening and where I would be going next. Great team, great service

There seemed to be a lot of staff but still long ish waiting times.