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26th September 2023


Normally whenever I’ve visited antenatal clinic we are seen within 30/40mins. However on my visit today it took them an hour and half to see me, I understand things are tight and can be stretched but for them to not come in and apologise for the wait. Also whilst on a previous visit a C-section was discussed and signed for with a different consultant and today a different consultant questioned why I was having a C-section. This made me feel very uncomfortable and belittled.

Suggested improvements
Not have patients waiting without coming to apologise.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff