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9th August 2023


The individual doing my scan was very rude and uncaring. She did not talk me through what she was doing as every sonographer has previously. When I asked a question as to whether it’s normal that it should be painful she became very abrupt and snapped at me asking “shall I stop the scan” without answering my question. The worst experience I have had during my antenatal journey! Further to this I had to wait over an hour to be seen.

Suggested improvements
Everything!!!

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff