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Ryde Health And Well Being Centre
2016-11-27
Person
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5
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Written by a patient
Written by a patient 27th November 2016
It's absolutely ridiculous that we have to wait 1.5 hours to have a blood test, surely if it's the ward why everyone that works in this clinic not trained to take blood and called when required or employ part time doing blood taken that treat people as human beings. I don't think it's difficult to sort out this problem. Management sort this need out.
19th December 2016
Response from Ryde Health And Well Being Centre
The centre provides a location for visiting clinicians from many services to see patients locally. There would be an impact on patient appointments should clinic lists be interrupted to assist the Phlebotomy department. The Phlebotomy service is managed centrally from St Marys Hospital with the Ryde Health and Wellbeing Centre being a location which allows the public an alternative to travelling to Newport. The service provided is a 'sit and wait' and the length of wait is unfortunately determine by the volume of patients attending which at times can be considerable.