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Written by a NHS patient
5th February 2023


My husband attended A and E on 4 February in the evening. The service was excellent. The staff were second to none. From Dan the nurse, Dr Heesmah (sorry I know the spelling is wrong - she was young and very professional and reassuring) to the medical student doing an HCA role) - all were patient, kind, respectful and nothing was too much trouble. We can’t express in words how truly grateful we were for the service he received. They all seemed to be going above and beyond. Thank you. We felt reassured the whole time we were in A and E.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe