Royal Manchester Children's Hospital 2022-02-01 Person 1 5 0

We attended ward 76 for 8.30am as instructed with my 2 year old, we were told to starve him and nothing to eat after midnight and he could have some water first thing on waking at 6am. We attended the ward and the nurses were nice and we waited and waited. My son started off playing and happy then became more and more hungry and restless. I kept asking the nurses what was the hold up we were told the drs needed to come and write up his sedation. We waited more and then my son started to cry and was begging for some food and drink. It was so distressing and cruel. I begged the nurses to bleep the facial surgery team as it was now over 2 hours on the ward. Still being told the dr will be as quick as possible. I am totally understanding that they are busy but surely someone on the team could be freed up to come and do a consent and sedation prescription? It was a pre planned procedure and my son was the only one on the list. 2 hours 45 minutes later the sedation was written up and the nurse came to give it. My son by then was so starving hungry and upset we had to wrestle him to take the vile tasting medication. I was in tears - I honestly can’t believe he went through that - it was so unnecessary and inconsiderate of the surgical teams processes that this is deemed acceptable levels of care! my son was crying and so so upset - disgusted that my son was put through this. As if a worried parent with a child who needs a procedure isn’t stressful and anxiety inducing enough the process was so utterly flawed - please fix this - totally unacceptable and you must do better for the children! I will also be writing to the consultant as don’t want this to happen to any other families! Very very poor!