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Royal Liverpool University Hospital
2022-02-24
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 24th February 2022
State of the building is appalling windows taped up with gaffer tape to prevent drafts which didn’t work, went to visit my husband found him with blue lips and hands . Despite repeated requests for a blanket none appeared so I went out and bought one.
No communication between staff or relatives no involvement with discharge planning . Total disrespect to patients and their relatives. POCCU was excellent care very variable on other wards I cried with relief one night when I rang to enquire about my husband was and she was kind to me! Surgeons were excellent sad this isn’t followed up by the ward staff afterwards . A really bad experience.