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Written by a patient
15th March 2017


Well 50% of the time nobody in the late evening were watching the monitors. Found nurses sleeping with head down on the desk, or nobody there at all on my way to the toilet. My oxygen levels was as far as I was aware was crictical, at one stage I was given resuscitation I believe when a mask was over my face I heard a voice saying Diane deeper breaths come on deeper breaths. I asked about this when I was able to much later and the answer was "what do you remember about that" When that question was put to me, then I knew it was true plus a new meter of some sort had been fixed to the wall behind my bed but I cannot remember anybody putting that meter in but I have photos of it. I was fed up of been shouted at by the male nurse in the night, I have his name. Also an entry in my file quotes I refused to take a tablet but that's partly not true either. I refused to take a paracetamol, because they made me sick but not a tablet for thinning my blood, and if he read my file he would have seen that paracetamol was not suitable I have evidence. The person opposite me and her daughters told me in the ward they didn't want their mother to come into the main hospital. I certainly very nervous of this hospital. St Woolos Hospital was great. It might not be like this in other wards I don't know, another ancillary nurse threw a towel at me when I was on crutches going to the shower and she said get on with it by yourself as you are going home tomorrow.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect