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Written by a NHS patient
6th March 2022


I had an appointment with the physiotherapy department today in Rotherham regarding my wrists, and I am not happy with the outcome as I was left feeling worse about the problem, the women that dealt with me was unhelpful, and quite rude with the way she spoke to me. I ended up bursting into tears in the room, and they said that the problem with my wrists are normal, even though I have had x- rays on both wrists to prove that is not the case. When I asked about having the operation on my wrists to fix the problem, she informed me that I would not be able to have that done, and I should of not been told that would be an option. ( I was told that was an option in 2021) The pain in my wrists have gotten so bad that I am unable to work in warehouses, and struggle to carry my 2 year old son, who is disabled. I feel that this appointment was a waste of time as the women was asking me what to do next, and I came to them for that reason, they just gave me wrists supports that I cannot use while dealing with me son, and told me to download an app to do some exercises to strengthen my wrist as they are too mobile. When I asked why that was she said it could happen when you give birth, but I have always had problems with my wrists. How am I supposed to get a help if I keep getting fobbed off.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe