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Princess Royal Hospital 2013-04-10 Person 3 5 0

The care and support provided was good. Sometimes mixed messages were provided which confuses what to expect and hence incorrect perception. example : providing feeding bottles with milk (warmed up). Some of them provided this and some staff said it needs to be done by the mother herself. ( no access to the kitchen as the milk will be in the fridge, no access to the bottles etc) The understanding is patients (maternity) can stay as long as they feel able to leave the hospital in terms of pain, mindset (depression)etc. But sarcastic comments are passed by couple of staffs reminding the no. of days being spent in the hospital which is very upsetting. adds to the pain and depression too. It will be helpful If the expectation is set upfront that the patients should leave the hospital as soon as certain criteria is met.