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23rd March 2022


Initially my care was sub-standard but the A&E needed the Urology Department's assistance so I did have excessive and distressing trips to A&E for about a week because of blocked catheters. The staff were empathetic in the A&E Department but could not solve the problem. We contacted PALS and once they were involved (Jenny and her team were amazing) and I was in the system the service I received was very good. Dr Aldin was amazing and I praise him and Princess Alexandra for giving patients an option for Prostatic Artery Embolisation, (procedure or enlarged prostates) a non-invasive, day procedure which so far has been a success and has been life changing. Thank you.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe