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Written by a patient
16th February 2020


Both members of the nursing team who were in attendance at my treatment were very caring and professional. They explained their role (one training, one observing) and made sure I was comfortable with that. They checked my details, asked whether I had any questions and put me get much at ease. The building location (14) was easy to find and clean and tidy. Parking spaces were plentiful (this was a Sunday appt) but I do think that the parking companies being used are a rip off. I really don’t mind paying for parking, but perhaps a nominal fee on a Sunday? In general, the tariffs are too high and most places such as car parks like Water Gardens or shopping car parks have a nominal Sunday fee of 50p all day. I’d suggest that the Alexandra consider a similar scale of charges

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff