Reviews
Reviews
All my needs have been met and I cannot think of anything that could be improved. My family are very happy that I am here and receiving excellent care.
Well looked after.
Unrushed, very pleasant person who offered good advice and care.
This has been the 2nd time that Pilgrims hospice has occurred in my life. Both times I have been overwhelmed by the kindness of your staff and volunteers. Each member of staff welcomes you with open arms. Tash was understanding, personable and gentle, keeping us informed of any changes, good or bad. Tash came to find us when she repositioned our relative to tell us that he opened his eyes and smiles when she told him we were visiting. This information is precious and we're so grateful foe everything you do here at Pilgrims.
The kindness and warming nature of all members of staff us feel welcome at all times. Staff have been incredibly accommodating and have made the whole ordeal easier for us, and we know our relative is in the best place he can be. Also, the buildings and rooms are very clean.
I have no comment
I have no comment
I have no comment
The best is the personal attention, compassion and kindness shown by all the staff, volunteers included. Despite the very sad circumstances which brought us here, this is still a "happy place" with positive energy.
Staff attention to patients. Helpfulness to visitors, cleanliness. The volunteers are great. There is little to be done to improve the service.