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21st November 2023


Despite being incredibly busy, all staff were very friendly, attentive and considerate, treating each service user with respect and compassion. I was feeling quite anxious and was given reassurance and had things explained clearly, all my questions were answered. I left the unit with as much information as could be given at the time and the equipment and medication I needed.

Suggested improvements
For me personally and what I witnessed, I cant think of anything that could have been done better. All the staff from domestic, catering to the doctors were excellent and went above and beyond to help everyone.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food