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12th October 2022


I had lost my pain medication and was told I had to speak to a GP as it was pain medication before I rang. I FINALLY got through and was not told much Information about what would happen next. I explained as it was pain medication I would need ti speak to a GP. She said “Someone would be in touch” I got a call at midnight and at 6am. I was finally sorted at 6am by out of hours GP

Suggested improvements
Told me what would happen next. Tell me not to worry. A GP will call me back

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.