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30th October 2023


The girl who initially took my call was polite and caring. She was thorough in her questioning of my condition. When I received a call back from the Doctor he was reassuring and informative. He spent time with me on the phone and I at no point felt that he was rushing to get me off the line. He listened carefully to all of the symptoms I described and the circumstances in which I had become unwell and was able to correct a misdiagnosis from a Doctor I had seen on holiday.

Suggested improvements
I can't think of anything.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.