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Ormskirk and District General Hospital
2022-08-04
Person
1
5
0
4th August 2022
When I was waiting on the call back, I told the GP my symptoms after receiving a horse fly bite and without finishing my sentence he was adamant it was heatstroke because he’d had lots of calls about that that day. I said I felt sick, dizzy and unwell and I’d been out once during the heatwave to get my daughter from school. I was met with ‘well see how you go in the next 24 hours as it’s a 48 hour thing’. So I said it had been over 48 hours and I was getting worse in which I got the reply of ‘oh. Ok. Well just see how you get on of you can go to A&E’. I’ve never felt so insulted. I’m about to become a medical student and I won’t be speaking to people like that. Reassurance is what I wanted an to be listened to. Not told I had heat stroke when I wasn’t In the sun. I’ve had that before. Just really unprofessional and silly questions and responses.
Suggested improvements
Have the GP listen to each part of what you’re saying and give some good advice.