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18th September 2023


After phone consultation with practitioner, I was informed that a prescription would be sent over to my pharmacy, no prescription was issued, I ended up missing 3 days of medication, as it was a bank holiday and I ended up waiting for my doctor’s surgery to open

Suggested improvements
The practitioner should have done her job and sent the prescription promised

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food