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Written by a carer
26th September 2018


I am a care I took my relative who is crippled with arthritis to the x ray depth at north thyneside general. The hospital was a goats town totally empty. We were met by a lovely smiley nurse who was working with the Dr delivering a ultra sound injection. She made our visit happy and comforting. My relative who is and was very Anxious was put at ease as we were allowed to relax in the way that we need to and take the time we needed. The Dr doing the Procedure was lovely too. No rush he was mental and understanding. We felt that we had a lovely visit saying when we came out what a lovely Doctor and that nurse was lovely with her reassuring welcome telling us her name and her huge smile. Nicola was her name sorry can't remember the Dr name but it was a Saturday. 10/10 I we would give them. Thank you to you both.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff