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North Tyneside General Hospital 2023-05-05 Person 1 5 0

The actual hospital is very good, majority of staff are brilliant. My issue is that my husband went into the walking clinic after being given an appointment as this is the procedure now. He was seen by a rather aggressive nurse who basically said she did know what is was & said he had to go to out of hours doctor. What was the point of going to the hospital if he could not be seen by a doctor there.? The ‘crazy’ thing here is she handed him a piece of paper called Vocare house directions, somewhere in Balliol. She said go into Google Maps on your smart phone, put your Sat Nav on even though they might send you the wrong way (I quote) Make sure you put your registration in or your get fined. Now, my husband has neither a smart phone or Sat Nav . So how do you get there… shocking way to treat someone who was in a lot of pain. He gave up & came home. Absolutely appalling