Share review of North Tyneside East Community Mental Health Team

North Tyneside East Community Mental Health Team 2017-01-05 Person 1 5 0

This service is slow in responses and do not not provide the necessary information for your care. After requesting change of workers I was then approached by that worker asking about my change of worker and, being told that it was not possible as I was being discharged from the service soon. Which I had not been told before. The communication between staff members is atrocious. Myself and others using the service have been given different information on the same topic on numerous occasions. We also have not been given information that is vitalall to our treatment until it was to late. The DBT group therapy is good, the information and guidance that you receive is helpfull. It is just a shame that the rest of the system is appalling.