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Written by a patient
7th July 2016


The care and compassion shown by the majority of staff was seriously undermined by the total indifference of the few (contract staff?). Generally the treatment I have received was beyond reproach and I am sincerely grateful for the efforts of dedicated staff. I object most strongly to having my tablets etc handled by unwashed or uncleaned fingers. Meal distribution could benefit from a basic time and motion study.

Recommend
Dignity/Respect
Involvement
Information
Staff