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14th January 2022


The staff helped me by understand about my care.

Suggested improvements
More regular contact with community learning disability nurse.

27th May 2022
Response from Newland House

This was during a period of time that contact was limited due to covid-19.

27th May 2022
Response from Newland House

I am glad we could help. The pandemic has been a difficult time for us for a variety of reasons, but we are slowly returning to normal. Please speak to the nurses if you feel you need additional support.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.
Experience