Newland House

Newland House 2014-12-10 Person 5 5 0

They were very person centred. There was one issue with one staff member which Rachael Bignal dealt with.

Newland House 2014-12-10 Person 5 5 0

Im very happy with the care I recieved.

Newland House 2014-12-10 Person 5 5 0

Individualised care plan and consideration for what service users and family want.

Newland House 2014-12-10 Person 5 5 0

CPA - was a thorough review and complete in that all the necessary agencies were involved, important results were achieved.

Newland House 2014-12-10 Person 4 5 0

Glad involved.

Newland House 2014-12-10 Person 5 5 0

Great communication throughout Dan's transition. Good effort made for informing all staff of individuals and social history and potential behaviours. Always proffessional and punctual. Kept everyone involved informed.

Newland House 2014-12-10 Person 5 5 0

The staff were brilliant with their observations. They listened to staff and were discreet with their observations. They were polite and respectful.

Newland House 2014-12-10 Person 5 5 0

I think it was fantastic that I received exper advise and the support that I require, it was very professional and person centred. I would highly recomend this service.

Newland House 2014-12-10 Person 5 5 0

The team have supported all staff throughout and helped with all residues.

Newland House 2014-12-10 Person 5 5 0

All staff have suppoted and helped when complty the observations. We have enjoyed waiting with all the team.