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28th September 2013


Consideration given to me as an individual A sincere willingness to deal with any of my needs The security of feeling that staff had expertise + experience. There was a family feel to the ward Kindness + reassurance when I really needed it, and that was all the time. The only downside for me was the communal television, when I feel ill all I need is quietness, this was achieved by my bed being moved. Brilliant.

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