New Horizons

New Horizons 2024-05-15 Person 5 5 0

Late 2023 I had my first visit to New horizons. My head was in a place that I would never wish to visit again. When I was asked questions of how I was feeling I was always aware of the empathy. I never felt under pressure to talk of anything I preferred not to. Initially I could hardly get my words out without bursting into tears but always felt I could trust your team . With every visit I grew and grew in confidence and gradually learnt that I am person with much to stay alive for and that I had a lot to give to others this made me feel good with myself. In particular [name removed] was brilliant to help me see my potential, more than that he was able to help me see i have real positive future.

I can't think of anything you could have done better.

New Horizons 2024-05-14 Person 5 5 0

Confident

Was a better service

New Horizons 2024-05-02 Person 5 5 0

I was seen by my care coordinator and he spoke about medication, University, benefits and a KPMG internship and not working in the NHS anymore. Also psychosis. He said I will relapse within injection and be taken to hospital.

Signpost me to more services.

New Horizons 2024-05-02 Person 4 5 0

When I was assigned Heken Stokes for my counselling, I already had been through a few counselling sessions over the last 10 years,but even on first meeting,[name removed] made me feel at ease and ensured that I was listened to. She tried her very best to help someone like who has already lost the will to live. All I can say that you need more people like [name removed] in your service - someone who genuinely tries her best to help. She is an asset to your service. Thank you .

Maybe offer more services to people like me who attend counselling services as without them, I would be dead by now.

New Horizons 2024-04-25 Person 5 5 0

They treat patient with respect, kind and with much patience.

Nothing more you so good

New Horizons 2024-04-23 Person 5 5 0

I can not fault my case worker [name removed] she is amazing I wish every one is like her nice and kind. I felt so sorry for her first meeting and crying my heart out as been having a very very tuff time. I hope she stays and keep working for the company. I have had really bad experiences with other people part from another lady who looked after both me and my Duaghter. [name removed] made me safe. Then im been looked after by another guy he is really really good went thought every thing with me explained things and just took time to be kind to me he’s really lovley I’ve never met him he’s on the phone. He very polite and lovely made me feel safe.

Nothing they have got it on point

New Horizons 2024-04-22 Person 5 5 0

The crisis team and cmht are there to help and listen

N/a

New Horizons 2024-04-22 Person 5 5 0

Listened tooo

None

New Horizons 2024-04-08 Person 2 5 0

Felt I wasn't listened to, was interrupted a few times and the psychiatrist had his own agenda to push on to me as opposed to working with me.

X

New Horizons 2024-04-08 Person 5 5 0

[name removed] is an amazing nurse and is very helpful and kind.

It was a great experience.