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Montagu Hospital
2024-04-16
Person
5
5
0
16th April 2024
Mum had her first cataract surgery at aged 88. She was made to feel at ease as she was obviously very nervous. The staff were lovely and answered mums questions. She is thrilled so far with the results and is hoping to go back for surgery to the other eye. Many thanks to all the team who were involved with her experience.
Suggested improvements
Perhaps letting mum know there is no entry at the main entrance so early in the morning, we stood a few minutes in the rain at the main entrance then read signage next to the door which told us where to go if you were attending before 8 am.